Testimonials


easy flatpax

Testimonials

 

We are delighted to present our testimonials page. We only feature a few testimonials here. Most arrive via email, some via post, all are very welcome of course! If you would like to comment on our service to you, our website or any other feature of our business, our newAdd a Testimonialpage we would be delighted to hear from you.

Here are just some of our testimonials, all from genuine clients:

5 out of 5 based on 17 ratings. 17 user reviews.
28/01/2015
Thank you so much to EasyFlatPax who made an extremely challenging makeover happen for us. My husband travelled to our new flat in Spain to overhaul all the furnishings with only two days to do it and we literally couldn't have done it without these guys. They went above and beyond the call of duty for us. Fantastic communication with us in the Middle East helped reassure us everything was on track and they were flexible when we kept changing and adding requests. We wouldn't hesitate to recommend them and will use them again.
04/01/2015
From: Mark W. [mailto:xxxxxxxxxxx.co.uk]
Sent: 16 December 2014 17:58
To: Loria
Subject: Re:
Hi Loria,
Many thanks for all your hard work on this...

...I can confirm that all the boxes had my name on them as I checked through everything before I started unpacking. I was impressed that you put all of the beds and sofas in relevant piles so there was little need for me to work out what went with what although I have put enough IKEA furniture together to be able to do it blindfold with one hand tied behind my back now.

Once again, many thanks for all your support and arranging the refund etc. I have my own mystery to solve now as the spatula in the draw makes sense, but the keys ?, absolutely no idea what they are or where they have come from.
Have a great Christmas and New Year and all the best for now.

Regards
Mark W.
Sent from my iPad
24/12/2014

From: Pamela S[mailto:xxxxxxxxxx@gmail.com]
Sent: 24 December 2014 12:09
To: Loria
Subject: Re: Alicante delivery & assembly / ikea





Just a quick thank you for the service you provided.  Our glass cabinet is perfect, hope to speak to again soon about curtains.




Happy Christmas to all of you.





Pam and John (Alicante)




24/12/2014
I'd like to praise two Javea (ish) based businesses. First is an inspirational lady called Anne Gxxxxx. Anne is a seamstress who has done a fantastic job on taking up at least 10 sets of curtains for me over the last year as well as providing clothes alterations and repairs despite difficult personal circumstances. The second is Easyflatpax Intl, specifically Loria Rajah, Lucia Rajah and Andrew Kings who have helped me furnish my rental property. They know the products they supply so well that they have offered sensible alternatives when my first choice was unavailable. These guys are truly ambassadors of great customer service that many businesses could learn from. I wish them all a very Merry Christmas and a successful 2015.
19/12/2014


From: Peter S [mailto:xxxxxx@hotmail.com]
Sent: 19 December 2014 00:06
To: Loria
Subject: RE: Ikea order





Hi Loria





Only just got our internet on so sorry for the delay in getting in touch





Really wanted to say thank you for the service you gave us, it was magnificent and really took an enormous weight off our shoulders.





Still didn't stop us ending back at Ikea yesterday for a load more nick nacks - well a car full actually





Everything has now been put together and the lounge is looking great and the silver legs worked out fine





So thanks again and I'll be in touch next year about the kitchen





Have great Christmas





Peter




17/12/2014


From: Robert L [mailto:xxxxxxxt@hotmail.com]
Sent: 17 December 2014 17:32
To: Loria
Subject: RE: Ikea order






Hi Loria,




We decided to keep the bed as it is, when I tried without the heat mattress it wasn't too soft.





Many thanks for your services, we are very pleased. We have all ready recommended you to friends of us.





Kind regards,





Pernilla & Robert.




05/12/2014
From: anna p [mailto:xxxxxxx@hotmail.com]
Sent: 05 December 2014 18:16
To: Loria
Subject: Recent order

Hi Loria.....Just to say thank you for your excellent service.
I will never have to go to Ikea again.
Regards,
Anna
27/11/2014
Hi Loria,
Hope you had a lovely time in England. Please would you pass on my thanks, a little belatedly, to Andrew, Lucia and Michael for all the assembly work they did on the Pax wardrobe - I am really pleased with it.
David says thanks to Andrew for the extra velcro ties...
Best wishes to you all,
Katharine ( S ).
26/11/2014


From: linda f [mailto:*******l@hotmail.co.uk]
Sent: 26 November 2013 20:51
To: loria
Subject: RE: Delivery and assembly






Hi Loria
sorry late in getting back to you but since you delivered the new ikea bed and mattress
I have slept like a baby   sure beats the   previous Spanish mattress.
I will be in touch shortly, your service from start to finish has been great.  A great team.
Regards
Linda



09/11/2014
Furniture arrived and installed yesterday at the agreed time. Really polite, efficient delivery team and they even took the boxes away with them too! Fantastic service and a big thank you to you all!
04/11/2014
Good afternoon Loria and Andrew

Just a quick email to thank you for your superb service.
The communications were excellent, we were kept informed all the way.
You fitted in with our arrangements and delivered right on time.
Andrew is a real gentleman and took care of the furniture.
As I said just a quick email but a heartfelt "thank you".
We shall certainly recommend you .
Regards,
Christine and Peter W.
22/10/2014
Dear Loria and Andrew,

This is to thank you both for the excellent service your company gave us this week. My house looks wonderful and the whole experience was not only painless but also very pleasant. Thank you so very much.

Best wishes and very kind regards,

Jane C
20/08/2014
Hi Loria
please can you get the missing items when they are back in stock, we will advise when we will be able to take delivery in due course.
Thank you for such a great service, we are very impressed and won't hesitate to recommend you.
kind regards
Nikki and Graham
19/05/2014


From: Richard G [mailto:****@hotmail.co.uk]
Sent: 19 May 2014 16:21
To: sales@easyflatpax.com
Subject: Thank You


Hi Loria,
Just a quick note to thank you for the level of service that you gave us a week or so ago. I managed to get the last screw in place by the Thursday evening following your delivery, and the house is starting to look great.
We will be back down again in a few weeks, and may be sending over another (smaller) shopping list in the meantime!
Once again, many thanks
Richard & Deana




10/03/2014

From: Peter R [mailto:*****@*******.eu]
Sent: 10 March 2014 12:18
To: loria
Subject: RE: Ikea order


Hi Loria,


thanks very much for your suggestion re the slats. 


Yes it would be great if you could try to return them to Ikea but please be aware that they are of course unused yet already assembled. Also I threw the boxes away. If Ikea doesn't agree you could still always try to sell them to someone else, even if I lose a bit. 


Thanks very much for trying, we'll be in Javea again from 18 - 27 April.


kind regards


Peter

06/03/2014


From: Gunvall S [mailto:**@*******.no]
Sent: 06 March 2014 13:17
To: loria
Subject: SV: My hero - Our conversation





 Hi, Loria..


Sorry delay. have been out of office.. I will forward your accurate response to my co-owner and come back to you asap.
Thank you so far. Great survice -:)


Kind regards




Gunvall




05/03/2014
From: Sarah A-G [mailto:******@live.co.uk] 
Sent: 05 March 2014 20:58
To: loria
Subject: Re: Wednesday delivery
Hi Loria,
All furniture received! Thank you so much great efficient service!
Cheers,
Sarah
Sent from my iPad
06/02/2014


From: claire h [mailto:*****@live.co.uk]
Sent: 06 February 2014 12:39
To: loria
Subject: RE: Order





 Hi Loria,





 Thank you for your reply.  That is fine, and Monday 17th will be great.  Everything is important, but the last time I was there the table wasn't in stock, and I need one quite desperately, if you know of anything similar in the area if ikea doesn't have it.





 Great service by the way.





 Claire




18/01/2014


From: Sarah A-G [mailto:******@live.co.uk]
Sent: 18 January 2014 20:12
To: loria
Subject: Re: IKEA order






Hi Loria,





 Thanks - great service would never have known about the slats. Yes if you could them to the list that would be great. As soon as we know we'll be in touch and can arrange to pay the monies by bank transfer.





 Enjoy the rest of the weekend and we'll be in touch soon!!





 Sarah
Sent from my iPad



Daniel - Girona
22/11/2013
Hi Loria,
Thank you very much for the efficient service. I spoke with Christina and understood that you pulled it off without a hitch!
Best regards,
Daniel
14/11/2013
Hi Loria
That's really great news, sorry meant to contact you sooner, as Judith had already let me know.
Thank you once again for your amazing service, we just can't wait to get back out there to hang them up.
If ever I need to purchase new furniture in the future, would I always have to use Ikea to get your services or do you offer this services for other stores too?
Kind regards
Jackie W
03/10/2013
Subject: RE: Curtains
Hi Loria
Got your email, sorry only just replying (back to reality & work now!)
Excellent news about the curtains, can't believe it, so glad I listened to the experts (you), as was starting to convince myself that the line (IKEA) was discontinued, I should have more faith - lol....
...Once again, many thanks for your help.
......just saw your message pop up on screen, spooky - we're writing to each other at the same time!
Jackie W
22/09/2013
What a brilliant service from Loria and her team. Thank you so much, we'll be in touch soon for your help with our investment property.
09/09/2013
Subject: Dave & Jackie's Sofa Bed from IKEA
Hi Loria
Thank you for making our life easier, how amazingly refreshing to find someone like you providing the service you do - simply excellent, thank you.
Jackie W
24/08/2013
Thank you for the delivery of the furniture's the 4th of august 2012.

I was a great pleasure to work with Easyflatpax and very nice that you arrive with the furniture's at the agreed time.

I will come back to Easyflatpax next time I need to get furniture's from Ikea.

Henrik

Javea
04/07/2013
Hi Loria,
Sorry I have not been in touch before but I have been back in Spain.
I wanted to write to thank you and your team for the wonderful way in which you handled my delivery from Ikea recently.
I found your company to be highly professional with excellent communication throughout and you were all a pleasure to work with.
Thank you again. Warren E
06/06/2013
Dear Loria,

We would like to thank you and your colleagues for the great service you offered. We would not hesitate to use your service again.

Kind regards,

Rudi and Carla
01/05/2013
Subject: 2nd order
Hi Loria,
Andrew, Lucia and James did a great job - many thanks. We are thrilled with our new Pax wardrobe.
Andrew mentioned that you are going to Ikea again tomorrow and I wonder if you could pick up 2 bedside tables ( mesillas de noche ) for me please. Malm, comoda de 2 cajones, blanco, € 39.99 each,802.145.49. We would also need assembly.
Kind regards,
Katharine S.
01/05/2013
Subject: Re: New order
Hi Loria
That's great , the blind is to go over the small window in the lounge and the curtain pole over the doors/ window to the terrace ! Just leave the mirror wrapped as I'm not quite sure where it will live!!! Do you think everything from the last order will be there too? Did you get to the bottom of the cot mattress? Will be good to get all our towels , sharing 2 was a bit too like camping although I was really pleased with their quality!
Anyway, I think this should see us more or less equipped much to the relief of hubby, and once again thanks for all your hard work! I certainly would recommend you and your team. Have spoken to one or two owners who decided on furniture packs and now regret that and wish they'd done it like us, so you might get more orders in the future!
Kind regards Judith B
Sent from my BlackBerry smartphone from Virgin Media
26/04/2013
Hi Loria,

The apartment looks lovely, thanks for all your work.

Jacqui and John
17/04/2013

Dear Loria


On purchasing our empty property in Spain our availability to spend time there setting it up was restricted.  I had no idea how we could manage to purchase everything and furnish the property swiftly.  On finding your Website I saw this could be a solution but I must admit to being nervous that we may have been naive in sending funds to strangers.


On arriving at our apartment and seeing everything built and in place was an absolute delight!  Our time there was spent putting finishing touches and enjoying our place rather than working hard.  I am delighted and would be happy to recommend your services to anyone.  You may hear from me again!


Thanks again


Kind regards


Brenda M
02/04/2013

Hi Andrew, Loria, and Lucia,


Many thanks for our great kitchen, you all put in the effort to finish it to your high specification and quality.


much appreciated and to Michael, a great guy and great humour, Andrew a big teddy bear and loveable guy


We will be commenting further on facebook etc.


 We would love to meet up and have a drink soon .


 Kind regards,


 Helena and Remon
24/11/2012
Hi Loria

Everything worked out perfectly, so thank you very much for the arrangements! If I or anybody I know need more from Ikea I will let you know.


Regards,


Hans P
30/10/2012
Hi Loria,


Trust me, I am really happy that we did not plan to shop and assemble the Ikea deliveries ourselves considering the work you did. Great thanks to you, Andrew and the rest of the team:-) ...




...Thanks again and best regards,


Jan
30/10/2012
Hi Loria

 

Yes everything was fine with our delivery.  Paul and I would like to thank you and Andrew for a very professional service and we would not hesitate to recommend your service to anyone.  We are considering replacing the kitchen and will be in touch possibly at Christmas when we are back in Spain.

Once again thank you

Kind regards

Yvonne S
04/10/2012
Thanks so much for confirming the payment has gone in and at least I'll have a bed next week when we come over!

Many thanks for all your help.  It has been a pleasure to deal with you.


Gillian
11/06/2012
Dear Loria,

Better late than never to say thank you.

Thank you for your excellent service and for the time you saved us on April 30. I can recommend your service to those who are not too happy to go to IKEA themselves.

The delivery was perfect.

Kind regards from

Kari and Tore
19/04/2012
Hi Loria, Just a quick note to say THANK YOU!!! Our Ikea shopping was smoother than ever thanks to you I have already recommended you to our friends that also have a flat in the area, and will certainly contact you again whenever we need help.

Best regards,

Pia
29/03/2012
Subject: Thank you so much

Dear Loria   I just wanted to say a great BIG thank you for the excellent service you provided during our recent refurbishment and IKEA installation. You really “saved our lives”!   The service you provide is absolutely professional and faultless – On top of that you are genuinely understanding and caring people, which makes the whole experience of the usual drudge of buying and assembling from Ikea an absolutely pleasurable experience. All we had to do was sit leisurely at home (here in the UK), pick our furniture online and you did the rest. You even realised when you were buying on our behalf that we’d overlooked a couple of essential items and purchased them for us – just in case. Your are true Stars!   I cannot possibly recommend too highly the service you provide and I would happily offer a direct recommendation to anybody considering your service. Anyone looking at your website and thinking “is this worthwhile” should think again – Not only is it “worthwhile” it is a dream come true!   Thanks again for all your help – We really would have been lost without you.

Best wishes

Gerry F
15/02/2012
I bought an apartment in Los Alcazares which needed updating and have completely refurbished it with Ikea furniture bought through Easy Flatpax. They were really helpful, arrived on time and took all the stress out of the buying process. I would definitely recommend them.

Brian
06/12/2011
Hi Loria! Thank you for excellent service, and I will recommend you for other Norwegian people who’s going to buy apartment in Spain. Next time (April- May ) I need some outdoor furniture’s I call you

Best regards

Gard
06/12/2011
Hi Andrew and Loria just a note to say all the Ikea furniture was assembled without any problems. Thanks again for all your services supplied over those 2 days it was a pleasure to do business with you and we won’t hesitate to recommend you to our friends or indeed use you again if the need arises. In particular I liked the way you communicated with us throughout the process so many companies are so poor at that. I hope your business prospers !

Kind regards

Brian and Cindy
25/11/2011
Good morning Loria. We are now back in Norway again. We are very pleased with the job you have done for us. It may be that we should buy more at Ikea. Can you also do this job?

Sincerely
21/11/2011
I will also recommend your company to others.

Peter
06/10/2011
Loria, Thanks, everything is so nice. Have a nice weekend.

Luz.
04/10/2011
Hi Loria, Last summer I was lucky to find Lorrie’s business in Jávea.  She and her husband help people who need items from IKEA but do not have the time to go there themselves.  Their proxy service is impeccable and they even provide a return policy in case you are not satisfied.  I wholeheartedly recommend this service to anyone who needs it.  I myself have used it twice this year and I’m very happy with the results.

Best regards

Rafaela
Amy B – Torrevieja
25/09/2011
Hi Guys, Just wanted to send you a testimonials to tell you thanks for everything you did for me. I love the new furniture. It’s transformed my apartment. You were very patient with me when I was changing the order so often. Great service, amazing prices and you did exactly what you said you would. Will definitely recommend you.

See you soon

Amy
Jason D – Denia
25/09/2011
Dear Loria, Testimonials as promised! This is the second load and as usual, very efficient. I wish I could be bothered to build this IKEA stuff, but I cant, so your building service suits me just fine. Congrats on your new business. You’ll do well.

Cheers,

Jason
KA – Javea
24/09/2011
Subject: Re your Ikea shopping

Hello Lori We are enjoying our new furnitures a lot! Here is our testimonial: We are very satisfied with the service. it took some time before we got our furnitures because it was out of stock, but Easy flatpax kept us updated all the time. The delivery arrived on time and everything worked perfectly. We are very happy with our new furnitures, and love the fact that we got them without going to IKEA at all. (If the english is bad, you may fix it   )

K A
Matthew – Javea
22/09/2011
Re: Ikea shopping hi Loria no problem for a testimonial, “ The whole concept of Easy FlatPax is brilliant, i made the order at the weekend and Loria got back to me straight away and informed me they would have my order back in Javea by Tuesday Morning, which is exactly what happened,  Friendly ,cost effective and professional, its a no brainer!!”

best regards

Matthew

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